FAQ2018-10-30T21:24:43+00:00

ASK & WE ANSWER

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

Have a questions? Please peruse at the FAQ’s below. Chances are that the answer is there. Still have a question, please give us a call at 909-398-0095 and one of our experienced team members will assist you.

How do I open an account with It’s A Gas Inc.?2018-08-10T11:04:31+00:00

It’s A Gas offers open PO accounts to businesses with an new credit application account. Terms are Net 30 and an active credit card is required on account at all times. Personal individual accounts are not available.

How do I rent a cylinder?2018-08-10T11:03:47+00:00

Fill out our new customer form online and submit it to us. Once your information is received, we will contact you to schedule a delivery or make an appointment for you to pick up at our office.

Can It’s A Gas refill my cylinder?2018-08-10T11:02:47+00:00

Yes, there are certain restrictions. Please contact us for specific guidelines as well as restrictions on filling your personal equipment.

What types of payments are accepted?2018-08-10T11:12:03+00:00

We accept all major credit cards, payment by personal or company check as well as cash. Accounts are available to businesses with a PO and active credit card on file.

Do you rent or sell equipment outside of Southern California?2018-08-10T11:11:47+00:00

It’s A Gas does not offer rental programs beyond the Southern California geographical region. However, we do sell specific size cylinders – empty – nationwide as well as cylinder related equipment.

Please visit the services link for helpful information on our purchase program for our nationwide clients. Should you have specific questions, please contact us and speak with a helpful team member. We will be honored to answer any question you have and assist you with your order.

How much does a cylinder rent for?2018-08-10T10:56:30+00:00

It will depend on the size cylinder you choose. Please visit the helium link for information on cylinder pricing and capacity.

How many balloons will the cylinder inflate?2018-08-10T11:11:04+00:00

The number of balloons you can inflate will depend on the size of the cylinder as well as the size of the balloons being used. Please visit the helium link on cylinder capacity by cubic feet as well as the amount of balloons that can be inflated per specific cylinder size.

Can I transport the cylinder in my vehicle if I pick up the equipment instead of having it delivered?2018-08-10T11:10:45+00:00

Yes, you can transport up to 1000 cu.ft in your personal vehicle without hazardous material placards. We recommend that you have us deliver large cylinders to your business, home or event venue. Delivery is available for a small fee.

Do you deliver?2018-08-10T11:09:14+00:00

Yes, we deliver throughout Southern California. We have specific route days based on geographical areas. Please contact us and speak to our helpful team members for specific delivery days for your respective area.

Can I purchase the cylinder and related equipment?2018-08-10T11:06:02+00:00

Yes, you can purchase all equipment. Please visit the helium link for more information on purchasing a helium cylinder.

How long can I keep the cylinder?2018-08-10T11:07:22+00:00

Typical rental periods are less than 30 days. Cylinders can be rented for periods longer than 30 days by paying a nominal monthly rental fee on the cylinder and regulator. Please visit the helium link for more information on our monthly rental program.

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HAPPY CUSTOMERS

Testimonials

Michelle
Mulligan Family Fun Centers

“Thank you so much for setting up everything so quickly. I truly appreciate it and are so very happy with you and your team. Your staff came out today and set up the event perfectly. I love Matt’s jokes and look forward to doing more business with you.”

Ginger
The Radco Companies

“The balloons looked amazing today. We have a wonderful turnout this past weekend and a lot of the traffic was from the high flying Balloon Streamers. Yay! Your team did a wonderful job. Thank you, thank you, thank you.”

Theresa
San Bernardino County Sheriff

“I just wanted to take a brief moment to say thank you. Everyone just loved the balloon designs. I look forward to working with you and your team in the near future. You and your staff took such wonderful care of our needs.”

Read More Testimonials

Request A Free Quote

Have an event coming up and need a balloon decorating quote? Need a quote on the rental or purchase of a cylinder? Click the link below and we will be happy to help you get the quote you need for your upcoming event.

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